Endurance - E400 Elliptical Trainer (E400)

Description

Specifications

• Patented Center Drive design
• Smooth and quiet motion
• Compact and stable design
• Low center of gravity combined with a balanced frame prevents rocking
• Dual-action upper and lower body with premium handgrips and pedals
• Adjustable 17-23” stride
• Six preset programs, five heart rate programs, manual mode & two user profiles
• 20 levels of quiet magnetic resistance
• Handles for easy transport
• 8” step-up height
• Weight Capacity: 300 lbs.
• Product Weight: 244 lbs.
• Dimensions: 50”L x 31”W x 66”H

Dimensions

Lifetime In-Home Warranty Details

Commercial Warranty Details

Warranty Agreement

This Warranty applies only in the United States to Cardio products manufactured or distributed by Body-Solid under the Endurance brand name.

ENDURANCE by Body-Solid warrants the Light Commercial Warranty as follows:

• 15 YEARS on Frame
• 3 YEARS on Parts
• 2 YEARS on Electronics (excludes batteries)
• 6 Months on Wear Items
• 1 Year on Labor

 This Limited Express Warranty applies only in the United States to products manufactured or distributed by Body-Solid, Inc. ("Body-Solid") under the ENDURANCE by Body-Solid brand name (hereinafter referred to as “Product”).

Body-Solid warrants that the Product you have purchased for in-home or light-commercial use from Body-Solid or from an authorized Body-Solid reseller is free from defects in materials or workmanship under normal use during the warranty period.

Your sales receipt, showing the date of purchase of the Product, is your proof of the date of purchase.

This warranty extends only to you, the original purchaser. It is not transferable to anyone who subsequently purchases the Product from you.

It excludes expendable parts such as paint and finish.

This Warranty becomes VALID ONLY if the Product is assembled / installed according to the instructions / directions included with the Product.

What Is Covered? During the warranty period, Body-Solid will, in its sole discretion, at no additional charge, for the designated warranty period as listed on the reverse side of this document, provide the exclusive remedy of repair or replacement of the Product if it becomes materially defective, malfunctions, or otherwise fails to conform with this limited warranty under normal commercial, personal, family, or household use. In repairing the Product, Body-Solid may replace defective parts with new or, at Body-Solid's sole discretion, serviceable used parts that are equivalent to new parts in performance. All exchanged parts and Products replaced under this limited warranty will become the property of Body-Solid. Body-Solid reserves the right to change manufacturers of any part to cover any existing warranty.

How Long Coverage Lasts. Body-Solid warrants that the Product you have purchased for commercial, personal, family, or household use from Body-Solid or from an authorized ENDURANCE by Body-Solid dealer will be free from any material defects in materials or workmanship under normal use during the warranty period from the date of purchase. Your sales receipt, showing the date of purchase of the Product, shall constitute proof of the date of purchase.

Important Additional Terms and Restrictions. This warranty extends only to the original purchaser. It is not transferable to anyone who subsequently purchases the Product. It excludes expendable parts such as batteries, paint and finish. It does not cover labor charges for floor models and demonstration units. Body-Solid compensates authorized ENDURANCE by Body-Solid dealers for warranty trips within their normal service area to make repairs at the customer’s location. You may be charged a travel charge outside the normal service area. While necessary maintenance or repairs of the Product can be performed by any company, we recommend that you use only Body-Solid or an authorized ENDURANCE by Body-Solid dealer for best results. Improper or incorrectly performed maintenance or repair voids this warranty. Body-Solid neither assumes nor authorizes any third party to assume for it any other warranty.

This warranty is void under the following conditions: If the Product is not assembled/installed according to the instructions/directions included with the Product; if proof-of-purchase documentation or Product serial number is altered or forged; if the Product was not purchased from Body-Solid or from an authorized ENDURANCE by Body-Solid dealer. This warranty does not extend to any Product that has been damaged or rendered defective: (a) as a result of accident, misuse, or abuse; (b) by the use of parts not manufactured or sold by Body-Solid; (c) by modification of the Product; (d) as a result of improper or incorrectly performed service or repair by anyone other than Body-Solid or an authorized ENDURANCE by Body-Solid dealer or an authorized ENDURANCE by Body-Solid warranty service provider; (e) as a result of failure to provide reasonable and necessary care as outlined in the owner's manual for the Product. Should any Product submitted for warranty service or replacement be found to be ineligible, an estimate of repair cost will be furnished and the repair will be made if requested by you upon Body-Solid's receipt of payment or acceptable arrangement of payment.

How to Redeem this Warranty. To redeem this warranty, you must call Body-Solid at 1-800-556-3113 to obtain a Return Authorization Number. You then must return the Product, together with the Return Authorization Number and the sales receipt, in its original container (or equivalent) to the following address: Body-Solid, Inc., Attn: ENDURANCE by Body-Solid Warranty Dept., 1900 S. Des Plaines Ave., Forest Park, IL 60130. You must pre-pay any shipping charges, export taxes, customs duties and taxes, insurance, and any other charges associated with transportation of the Product. Body-Solid will not accept any Product returned on a freight collect basis or outside of Body-Solid's normal business hours. You are responsible for insuring any Product shipped or returned. You assume the risk of loss during shipment or return.

How State Law Applies. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

THIS IS THE ONLY WARRANTY APPLICABLE TO ENDURANCE by Body-Solid BRANDED PRODUCTS. TO THE EXTENT PERMITTED BY LAW, BODY-SOLID DISCLAIMS ALL OTHER EXPRESS WARRANTIES AND ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE BEYOND THE ONE (1) YEAR WARRANTY PERIOD.

SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPY TO YOU.

NEITHER BODY-SOLID NOR ANY OF ITS AFFILIATES SHALL BE RESPONSIBLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOSS OF USE, OR ANY OTHER ECONOMIC DAMAGES ARISING IN TORT OR CONTRACT, INCLUDING ANY IMPLIED WARRANTY CLAIMS. BODY-SOLID'S AND ITS AFFILIATES' ENTIRE LIABILITY IN THE AGGREGATE SHALL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT.

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

Warranty is not applicable outside the United States - Before returning a product you must call ENDURANCE by Body-Solid at 1.800.833.1227 to obtain a Return Authorization Number. No returns will be accepted without the Return Authorization Number. Original purchaser must pre-pay all freight charges on warranty claims. ENDURANCE by Body-Solid will not accept Freight Collect shipments or return shipments on a freight collect basis.

FAQ

What happens after I place an order?

As soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

When will my order ship?

If your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at support@dropboxgym.com

What happens if my items have damages?

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrive damaged, please send photos support@dropboxgym.com and we will process an insurance claim on your behalf.

What if I decide to cancel my order?

Refunds will only be issued to the original credit card that you use when placing your order. If your order has shipped, you (the buyer) will also be responsible for sending back the items. After the warehouse has processed your return you will receive a refund to the account associated with the payment method processed.

How long do I have to return my purchase?

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at returns@dropboxgym.com. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

Price Match Guarantee

We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price than us within six months of your purchase date please let us know and we will refund your original payment for the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within six months of your purchase date will refund the difference as well.

To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within six months from the date of your order and we will process the credit accordingly.

Our 100% Price Guarantee has some limitations:

• You must purchase the item from our website before requesting your Price Match Guarantee
• Promotions such as rebates and buy one, get one free offers are not eligible
• The item must be in stock on the competitors website
• The competitor must be an online store, they may not have a retail location
• The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
• The competitor must be an Authorized Retailer of the product in question
• The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax
• The Price Match Guarantee only includes products labeled with Price Match Guarantee